I have a problem activating photoshop. I have an educational account. Want to run it on a macbook pro which previously had a trial account on it. When downloading using my account photoshop says trial ended. Other apps like bridge and acrobat pro just work. Don't have a serial number to activate as it is an educational account. What to do?
ps all ready uninstalled, use adobe cc cleaner, siigned out etc
Which version of Photoshop are you trying to activate? Make sure that your computer can communicate with the Adobe servers by going thru the steps in this help page.
Try the steps in this help page too. Remove the opm.db file. http://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available. html
Let us know if you are still having issues