FYI, this is AE 184.108.40.206 running on a Mac Pro, OS 10.9.5
As I test I deleted the offending comp and saved the project under a different name. Upon closing that project I do NOT get the closing error messages, but upon reopening the project I get the opening error message shown above.
Try the same thing in After Effects 13.1.1.
Well, as I vehemently stated in another thread, I'm not too excited about going to 13.1 due to the elimination of the option to work in a dark on light environment.
Are the error messages I've described related to something that's a know issue with AE 13.0, or are we just taking a stab in the dark that the 13.1 update will fix this?
The errors resemble some that are fixed in After Effects 13.1.
Upgrading to 13.1.1 didn't help, and now I'm stuck with this dark interface that hurts my eyes and productivity.
I re-saved the project as CC 2012, but got the same messages upon opening and closing the project. From that I saved to CS6, and am getting variations on the same errors.
The only way to make the error messages go away completely is to delete the three (essentially duplicate) comps that use this transition. A transition that took around 8 hours to set up.
Is there someplace I can send the project file without the assets to have someone at Adobe look at this?
> Is there someplace I can send the project file without the assets to have someone at Adobe look at this?
Upload the project to a file-sharing service and post the link here, and someone may be able to look at it. No guarantees, though, since people only help out here in their free time. If you want a more certain response, then contact Adobe Technical Support: http://www.adobe.com/support/contact
> now I'm stuck with this dark interface that hurts my eyes and productivity
You're not stuck with anything. You can uninstall After Effects and then re-install it through the Creative Cloud desktop application. Just cancel the process when the status goes from "installing" to "updating" to avoid getting the 13.1 update on top of your 13.0 installation.
Here's a link to a zipped folder with the project file and compressed versions of two of the clips I'm using in this transition. The other missing video clips aren't relevant.
I'm wondering whether having a bunch of layers labeled "1" through "39" in multiple comps is confusing the expression system somehow. I have to use this basic comp, like, eight times in this project.
I'd really appreciate it if someone could take ten minutes to look at this.
Also, I know I can downgrade CC 2014, but at some point I'll have to get current. I'm pleading with you all to give us the option of working dark on light. Just the OPTION so your customers can tailor the appearance to whatever suits them best.
More UI customization is coming in the first half of 2015.
That's good news regarding the UI, thank you.
I assume no one's had a chance to open the project I posted?
Given that the other Technical Support options are chat and phone, what are the realistic odds that those options would be of benefit in this circumstance? How would I provide the chat person the project file?
If you contact Technical Support, you may end up sharing your screen and sharing files with the Technical Support agent.
We found what the culprits were, but I don't know why they'd cause these error messages.
To recap, I have a piece of HD video that I've duplicated 39 times with a different triangular mask on each layer to re-create the whole frame (moving the anchor points of each layer as needed). The idea is that I then rotate those layers in 3D somewhat randomly, revealing a different video clip on the back side. To create the "B-side" video for the back sides I duplicated the original 39 faceted layers and parented each to its corresponding "A-side" piece. I created some opacity expressions to make the A-sides disappear halfway through their rotation with the B-sides appearing at the same point.
My plan was to vary the mask shapes on the A-sides to create variations on the transitions, so I enabled an expression on the masks and pick-whipped the mask shapes on the B-sides to their A-side counterparts. That seems to be the problem. Here's the expression (applied to layer 26B):
I repeated this for all 39 B-side layers. Then I duplicated that comp and inserted new video into the transition. At some point some part of the software decided some layers were missing or something, creating the above error messages. The comps still worked as designed; it was just error messages that I had to repeatedly dismiss. Once I deleted all of these mask expressions the error messages stopped.
Before deleting those expressions we tried renaming the layers (1-39) so they were unique within each comp (Train1, Rail1, etc) but that didn't work.
Feels like a bug.
Marshall Arts Motion Graphics