I had a redemption code through school. I put it in, and took too long to continue the process. I lost the redemption code so now I can't download the programs. Also, before when I still had the code and tried again it would say "code already been used" although I never downloaded the program. How do I fix this?
It is saying that the redemption code has already been used? But I haven't downloaded the program and I can't get a new one from school