1 Reply Latest reply on Nov 25, 2014 12:37 PM by Jeff Arola

    win7 sp1 CC 2014.2.1 can not import video error does not support this version of windows?

    goldstrat

      Just installed software from Creative cloud so not a hacked version. Looked at tutorials but no timeline or video editing facilities. When selecting IMPORT > VIDEO FRAMES TO LAYERS full error message reads "Could not complete the video frames to layers because Photoshop does not support video on this version of Windows?

       

      Win 7 SP1 32bit. Intel core 2 6420 2.13 GHz. 4.0Gb Ram. Radeon X1600 series