1 Reply Latest reply on Nov 25, 2014 10:52 AM by John T Smith

    Any tips to avoid "Sorry, a serious error has occurred..." when switching back to PP from other apps?

    mothistle

      This is a brand new 3.5 GHz 6-Core Intel Xeon E5 Mac Pro w/ AMD FirePro D500 cards. OS 10.10 Yosemite. PP 8.1. This is a very bare bones system with not much besides adobe apps and web browsers. No 3rd part plugins and the project is pretty simple- no fancy effects. I've tried starting a new project w/ new media as well as repairing permissions. Apple diagnostics come up clean.


      I can post the complete crash report if needed but this looks like a kernal panic?


      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

      Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

       

      Any help would be much appreciated.