Ctrl/Alt click to activate link closes current document

[TerriRichards]

We just upgraded from Framemaker 7.2 to 12, and there's a behavior I can't figure out. I have a book file with cross-references between FM documents. Before, in FM 7.2, when I used Ctrl/Alt+click to activate a cross-reference link and follow the marker to a different Frame document, it left the original document open, and also opened the document the link caused me to jump to. In FM 12, it is closing the original document every time I click on a link to follow it. Is there a preference setting or another way to stop Frame from closing the first document every time it opens the document the link is referencing?

[Saibal]

Some of these resources might come in handy...They have illustrated workflows and embedded videos. For more assistance: tcssup@adobe.com and techcomm@adobe.com

1. 10-part blog series on reasons to upgrade from FM 7.x to FM 10: http://blogs.adobe.com/techcomm/2012/04/part-5-%C2%BD-reasons-to-upgrade-from-fm-7-x-to-fm-10-summar...

2. 8-part blog series on reasons to upgrade from FM 7.x to FM 11:

Part 1 - Part (1) Reasons to upgrade from FM 7.x to FM 11: Catalogs, UI, rich media and more « TechComm Centr...

Part 2 - Part (2) Reasons to upgrade from FM 7.x to FM 11: Workspaces and a Friendlier UI « TechComm Central ...

Part 3 - Part (3) Reasons to upgrade from FM 7.x to FM 11: Track changes and Import PDF comments « TechComm C...

Part 4 - Part (4) Reasons to upgrade from FM 7.x to FM 11: Catalogs and Format Overrides « TechComm Central b...

Part 5 - Part (5) Reasons to upgrade from FM 7.x to FM 11: Where were you in 2002? « TechComm Central by Adob...

Part 6 - Part (6) Reasons to upgrade from FM 7.x to FM 11: Book Building « TechComm Central by Adobe

Part 7 - Part (7) Reasons to upgrade from FM 7.x to FM 11: XML and Structured Editing « TechComm Central by A...

Part 8 - Part (8) Reasons to upgrade from FM 7.x to FM 11: “Real” support for DITA « TechComm Central by Adob...

3. 8-part blog series on reasons to upgrade from FM 7.x to FM 12.

Upgrade to FM12 INTRO: Overview of many reasons
http://blogs.adobe.com/techcomm/2014/06/why-upgrade-from-fm7-8-or-9-intro-overview-of-many-reasons.h...

Upgrade to FM12 Reason #1) Fewer steps, more automation
http://blogs.adobe.com/techcomm/2014/06/why-upgrade-from-fm7-1-new-workflow-ui-powertools-more.html

Upgrade to FM12 Reason #2) Greater customization, customized workflows
http://blogs.adobe.com/techcomm/2014/07/why-upgrade-from-fm7-2-workspaces-productivity-tools.html

Upgrade to FM12 Reason #3) Collaborative and Mobile Review
http://blogs.adobe.com/techcomm/2014/07/why-upgrade-from-fm7-8-or-9-3-review-cycle-with-mobile-dropb...

Upgrade to FM12 Reason #4) Fuller Format and structure control
http://blogs.adobe.com/techcomm/2014/07/why-upgrade-from-fm7-8-or-9-4.html

Upgrade to FM12 Reason #5) Tools for handling large projects
http://blogs.adobe.com/techcomm/2014/07/why-upgrade-from-fm7-8-or-9-5-book-building-and-external-ref...

Upgrade to FM12 Reason #6) Full DITA Compliance, Accessible Structured Editing
http://blogs.adobe.com/techcomm/2014/07/why-upgrade-from-fm7-8-or-9-6-xml-and-structured-editing.htm...

Upgrade to FM12 Reason #7) Direct XML editing and low-cost FM XML Author
http://blogs.adobe.com/techcomm/2014/07/why-upgrade-from-fm7-8-or-9-7-real-ditaxml-authoring-with-a-...

Thanks,

Saibal

[Arnis_Gubins]

Are your documents open in tabs or just as document windows?

AFAIK, there is no setting that should be affecting this. In my installations, using ctrl+alt+clicking on a link jumps from on doc to the other without closing the original document.

[Jeff_Coatsworth]

That happens when the target document isn’t open already – if it’s closed, then FM wants to close the originating doc and open the target. You get around this by always having the target open before using the xref.

I seem to remember it happening in FM9 or so (it’s still doing it in FM11)

[FieryPantone]

Still there in FM10 … but it's reassuring to learn that this behaviour is a Feature :-}