Could you post a screenshot of your Premiere audio setup in the preference menu
I've applied your Settings to our System and unfortunately it still doesn't work.
Just to remember: Only the Sequences based on Blackmagic Presets don't Play out Audio, other presets, which came with Premiere are playing the Audio fine.
I have just seen you are on CS5. If I remember correctly for these earlier versions of Premiere when using a BM sequence the audio bypasses the Windows drivers and goes straight to the card, you can only get the sound via the BM outputs. When using a non BM sequence the windows drivers are used even if the eventual output is from the BM card. What seems to be happening in your case is that the direct BM output is not working. I would try installing the earliest driver on the BM website. The later drivers are optimised for the Mercury Transmit function of the newer Premiere releases.
Sorry for the late reply but the forum would not let me post with the word 'Bla**k Magic' in the reply
Hi Richard, thanks for your answer.
Unfortunately, I can check this system not before next week, I'm in an other production right now (the system ist on an other OB Van).
As soon, as I've tested, I'll post my experiences.
Best regards, Peter
unfortunately changing the drivers didn't help. I tried Desktop Video 7.x up to 9.8 . In all of them, the decklink card wasn't recognized. It is a Decklink Studio 4K.
Fortunately, we could upgrade our systems to CS6 and now everything works as expected.
No, we know, that old software (CS5) and new hardware (Blackmagic Decklink 4k) aren't a good couple.
Thank you very much for your help!
Best regards, Peter Eckardt