0 Replies Latest reply on Nov 27, 2014 10:56 AM by debbie denise reese

    uable to open: errors were encountered: This file could not be opened.

    debbie denise reese

      Hello-

      I purchased a Digital Education in 2005. I saved it on either a Mac or PC. I own the book. Now I am trying to open it and I get errors. I cannot even open the notes (comments). I am currently running Windows 7 Ultimate with service pack 1. I apologize for asking the community, this is really a question that should be supported by seller (which I assume is Adobe).

       

      I do have an "ETD" file in the folder with the eBook. The EDT file verifies that I purchased the book and contains my order ID.

      Thank you,

      Debbie

      error 1.PNGerror 2.PNGerror 3.PNG