0 Replies Latest reply on Nov 28, 2014 2:37 PM by jwitter47

    Flash player install error

    jwitter47

      I have gone through the clean install process for Flash player on Mac OS X (10.9.5) a few times, it is still failing. Any help figuring this out would be greatly appreciated. Here is the log:

       

      2014-11-28 15:46:04 -0600 [I]  IM: ---------- log start ----------

      2014-11-28 15:46:04 -0600 [I]  IM: All install checks pass

      2014-11-28 15:46:04 -0600 [W]  IM: Unexpected umask value for process: 0

      2014-11-28 15:46:04 -0600 [I]  IM: User does not have any processes that need to be closed.

      2014-11-28 15:46:04 -0600 [I]  IM: [install started]

      2014-11-28 15:46:05 -0600 [E]  RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'

       

       

      2014-11-28 15:46:05 -0600 [E]  RA:

      Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':

      {

          NSFileCreationDate = "2014-11-20 00:01:32 +0000";

          NSFileExtensionHidden = 0;

          NSFileGroupOwnerAccountID = 0;

          NSFileGroupOwnerAccountName = wheel;

          NSFileHFSCreatorCode = 0;

          NSFileHFSTypeCode = 0;

          NSFileModificationDate = "2014-11-20 00:01:32 +0000";

          NSFileOwnerAccountID = 0;

          NSFileOwnerAccountName = root;

          NSFilePosixPermissions = 2541;

          NSFileReferenceCount = 1;

          NSFileSize = 22784;

          NSFileSystemFileNumber = 1293798;

          NSFileSystemNumber = 16777218;

          NSFileType = NSFileTypeRegular;

      }

       

       

      2014-11-28 15:46:05 -0600 [E]  RA:

      Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':

      {

          NSFileCreationDate = "2014-11-04 13:17:59 +0000";

          NSFileExtensionHidden = 0;

          NSFileGroupOwnerAccountID = 0;

          NSFileGroupOwnerAccountName = wheel;

          NSFileModificationDate = "2014-11-28 21:46:04 +0000";

          NSFileOwnerAccountID = 0;

          NSFileOwnerAccountName = root;

          NSFilePosixPermissions = 449;

          NSFileReferenceCount = 12;

          NSFileSize = 408;

          NSFileSystemFileNumber = 1240311;

          NSFileSystemNumber = 16777218;

          NSFileType = NSFileTypeDirectory;

      }

       

       

      2014-11-28 15:46:05 -0600 [E]  IM: [install failed: 30]

      2014-11-28 15:46:05 -0600 [E]  IM: Install failed with error code: 30.

      2014-11-28 15:46:05 -0600 [I]  IM: ----------  log end  ----------

      2014-11-28 15:46:45 -0600 [I]  IM: ---------- log start ----------

      2014-11-28 15:46:54 -0600 [E]  IM: User has 1 process that needs to be closed before the Flash Player can be uninstalled.

      2014-11-28 15:47:57 -0600 [I]  IM: Uninstall Started

      2014-11-28 15:47:57 -0600 [E]  RA: Unable to execute privileged task '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'

      2014-11-28 15:47:57 -0600 [I]  IM: [uninstall start]

      2014-11-28 15:47:57 -0600 [I]  IM: user authorized

      2014-11-28 15:47:57 -0600 [I]  IM: [file removal start]

      2014-11-28 15:47:58 -0600 [I]  IM: Did not find file '/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.

      2014-11-28 15:47:58 -0600 [I]  IM: Did not find file '/Library/Internet Plug-Ins/Flash Player.plugin' to remove.

      2014-11-28 15:47:58 -0600 [I]  IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.

      2014-11-28 15:47:58 -0600 [I]  IM: Did not find file '/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.

      2014-11-28 15:47:58 -0600 [I]  IM: Did not find file '/Library/Internet Plug-Ins/flashplayer.xpt' to remove.

      2014-11-28 15:47:58 -0600 [I]  IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.

      2014-11-28 15:47:58 -0600 [I]  IM: Did not find file '/Users/joanwitt/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.

      2014-11-28 15:47:58 -0600 [I]  IM: Did not find file '/Users/joanwitt/Library/Internet Plug-Ins/Flash Player.plugin' to remove.

      2014-11-28 15:47:58 -0600 [I]  IM: Did not find file '/Users/joanwitt/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.

      2014-11-28 15:47:58 -0600 [I]  IM: Did not find file '/Users/joanwitt/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.

      2014-11-28 15:47:58 -0600 [I]  IM: Did not find file '/Users/joanwitt/Library/Internet Plug-Ins/flashplayer.xpt' to remove.

      2014-11-28 15:47:58 -0600 [I]  IM: Did not find file '/Users/joanwitt/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.

      2014-11-28 15:47:58 -0600 [I]  IM: Did not find file '/Library/LaunchDaemons/com.adobe.fpsaud.plist' to remove.

      2014-11-28 15:47:58 -0600 [I]  IM: Did not find file '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud' to remove.

      2014-11-28 15:47:58 -0600 [I]  IM: Did not find file '/Library/Application Support/Adobe/Flash Player Install Manager/FPSAUConfig.xml' to remove.

      2014-11-28 15:47:58 -0600 [I]  IM: Did not find bundle receipt to remove.

      2014-11-28 15:47:58 -0600 [I]  IM: Removed PrefPane preferences from within: ~/Library/Preferences/com.apple.systempreferences.plist

      2014-11-28 15:47:58 -0600 [I]  IM: [file removal end]

      2014-11-28 15:47:58 -0600 [I]  IM: [uninstall end]

      2014-11-28 15:47:58 -0600 [I]  IM: Uninstall Ended

      2014-11-28 15:48:01 -0600 [I]  IM: ----------  log end  ----------

      2014-11-28 15:49:42 -0600 [I]  IM: ---------- log start ----------

      2014-11-28 15:49:42 -0600 [I]  IM: All install checks pass

      2014-11-28 15:49:42 -0600 [W]  IM: Unexpected umask value for process: 0

      2014-11-28 15:49:42 -0600 [I]  IM: User does not have any processes that need to be closed.

      2014-11-28 15:49:42 -0600 [I]  IM: [install started]

      2014-11-28 15:49:42 -0600 [E]  RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'

       

       

      2014-11-28 15:49:42 -0600 [E]  RA:

      Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':

      {

          NSFileCreationDate = "2014-11-20 00:01:32 +0000";

          NSFileExtensionHidden = 0;

          NSFileGroupOwnerAccountID = 0;

          NSFileGroupOwnerAccountName = wheel;

          NSFileHFSCreatorCode = 0;

          NSFileHFSTypeCode = 0;

          NSFileModificationDate = "2014-11-20 00:01:32 +0000";

          NSFileOwnerAccountID = 0;

          NSFileOwnerAccountName = root;

          NSFilePosixPermissions = 2541;

          NSFileReferenceCount = 1;

          NSFileSize = 22784;

          NSFileSystemFileNumber = 1293967;

          NSFileSystemNumber = 16777218;

          NSFileType = NSFileTypeRegular;

      }

       

       

      2014-11-28 15:49:42 -0600 [E]  RA:

      Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':

      {

          NSFileCreationDate = "2014-11-04 13:17:59 +0000";

          NSFileExtensionHidden = 0;

          NSFileGroupOwnerAccountID = 0;

          NSFileGroupOwnerAccountName = wheel;

          NSFileModificationDate = "2014-11-28 21:49:42 +0000";

          NSFileOwnerAccountID = 0;

          NSFileOwnerAccountName = root;

          NSFilePosixPermissions = 449;

          NSFileReferenceCount = 12;

          NSFileSize = 408;

          NSFileSystemFileNumber = 1240311;

          NSFileSystemNumber = 16777218;

          NSFileType = NSFileTypeDirectory;

      }

       

       

      2014-11-28 15:49:42 -0600 [E]  IM: [install failed: 30]

      2014-11-28 15:49:42 -0600 [E]  IM: Install failed with error code: 30.

      2014-11-28 15:49:42 -0600 [I]  IM: ----------  log end  ----------

      2014-11-28 15:57:28 -0600 [I]  IM: ---------- log start ----------

      2014-11-28 15:57:28 -0600 [I]  IM: All install checks pass

      2014-11-28 15:57:28 -0600 [W]  IM: Unexpected umask value for process: 0

      2014-11-28 15:57:28 -0600 [E]  IM: User has 1 process that needs to be closed.

      2014-11-28 15:57:28 -0600 [E]  IM: Install failed with error code: 17.

      2014-11-28 15:57:28 -0600 [I]  IM: ----------  log end  ----------

      2014-11-28 15:58:15 -0600 [I]  IM: ---------- log start ----------

      2014-11-28 15:58:15 -0600 [I]  IM: All install checks pass

      2014-11-28 15:58:15 -0600 [W]  IM: Unexpected umask value for process: 0

      2014-11-28 15:58:15 -0600 [I]  IM: User does not have any processes that need to be closed.

      2014-11-28 15:58:15 -0600 [I]  IM: [install started]

      2014-11-28 15:58:15 -0600 [E]  RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'

       

       

      2014-11-28 15:58:15 -0600 [E]  RA:

      Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':

      {

          NSFileCreationDate = "2014-11-20 00:01:32 +0000";

          NSFileExtensionHidden = 0;

          NSFileGroupOwnerAccountID = 0;

          NSFileGroupOwnerAccountName = wheel;

          NSFileHFSCreatorCode = 0;

          NSFileHFSTypeCode = 0;

          NSFileModificationDate = "2014-11-20 00:01:32 +0000";

          NSFileOwnerAccountID = 0;

          NSFileOwnerAccountName = root;

          NSFilePosixPermissions = 2541;

          NSFileReferenceCount = 1;

          NSFileSize = 22784;

          NSFileSystemFileNumber = 1294901;

          NSFileSystemNumber = 16777218;

          NSFileType = NSFileTypeRegular;

      }

       

       

      2014-11-28 15:58:15 -0600 [E]  RA:

      Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':

      {

          NSFileCreationDate = "2014-11-28 21:54:20 +0000";

          NSFileExtensionHidden = 0;

          NSFileGroupOwnerAccountID = 0;

          NSFileGroupOwnerAccountName = wheel;

          NSFileModificationDate = "2014-11-28 21:58:15 +0000";

          NSFileOwnerAccountID = 0;

          NSFileOwnerAccountName = root;

          NSFilePosixPermissions = 449;

          NSFileReferenceCount = 7;

          NSFileSize = 238;

          NSFileSystemFileNumber = 1294329;

          NSFileSystemNumber = 16777218;

          NSFileType = NSFileTypeDirectory;

      }

       

       

      2014-11-28 15:58:15 -0600 [E]  IM: [install failed: 30]

      2014-11-28 15:58:15 -0600 [E]  IM: Install failed with error code: 30.

      2014-11-28 15:58:15 -0600 [I]  IM: ----------  log end  ----------

      2014-11-28 15:59:10 -0600 [I]  IM: ---------- log start ----------

      2014-11-28 15:59:17 -0600 [E]  IM: User has 1 process that needs to be closed before the Flash Player can be uninstalled.

      2014-11-28 15:59:23 -0600 [I]  IM: Uninstall Started

      2014-11-28 15:59:23 -0600 [E]  RA: Unable to execute privileged task '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'

      2014-11-28 15:59:23 -0600 [I]  IM: [uninstall start]

      2014-11-28 15:59:23 -0600 [I]  IM: user authorized

      2014-11-28 15:59:23 -0600 [I]  IM: [file removal start]

      2014-11-28 15:59:24 -0600 [I]  IM: Did not find file '/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.

      2014-11-28 15:59:24 -0600 [I]  IM: Did not find file '/Library/Internet Plug-Ins/Flash Player.plugin' to remove.

      2014-11-28 15:59:24 -0600 [I]  IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.

      2014-11-28 15:59:24 -0600 [I]  IM: Did not find file '/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.

      2014-11-28 15:59:24 -0600 [I]  IM: Did not find file '/Library/Internet Plug-Ins/flashplayer.xpt' to remove.

      2014-11-28 15:59:24 -0600 [I]  IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.

      2014-11-28 15:59:24 -0600 [I]  IM: Did not find file '/Users/joanwitt/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.

      2014-11-28 15:59:24 -0600 [I]  IM: Did not find file '/Users/joanwitt/Library/Internet Plug-Ins/Flash Player.plugin' to remove.

      2014-11-28 15:59:24 -0600 [I]  IM: Did not find file '/Users/joanwitt/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.

      2014-11-28 15:59:24 -0600 [I]  IM: Did not find file '/Users/joanwitt/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.

      2014-11-28 15:59:24 -0600 [I]  IM: Did not find file '/Users/joanwitt/Library/Internet Plug-Ins/flashplayer.xpt' to remove.

      2014-11-28 15:59:24 -0600 [I]  IM: Did not find file '/Users/joanwitt/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.

      2014-11-28 15:59:24 -0600 [I]  IM: Did not find file '/Library/LaunchDaemons/com.adobe.fpsaud.plist' to remove.

      2014-11-28 15:59:24 -0600 [I]  IM: Did not find file '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud' to remove.

      2014-11-28 15:59:24 -0600 [I]  IM: Did not find file '/Library/Application Support/Adobe/Flash Player Install Manager/FPSAUConfig.xml' to remove.

      2014-11-28 15:59:24 -0600 [I]  IM: Did not find bundle receipt to remove.

      2014-11-28 15:59:24 -0600 [I]  IM: Removed PrefPane preferences from within: ~/Library/Preferences/com.apple.systempreferences.plist

      2014-11-28 15:59:24 -0600 [I]  IM: [file removal end]

      2014-11-28 15:59:24 -0600 [I]  IM: [uninstall end]

      2014-11-28 15:59:24 -0600 [I]  IM: Uninstall Ended

      2014-11-28 15:59:26 -0600 [I]  IM: ----------  log end  ----------

      2014-11-28 16:03:55 -0600 [I]  IM: ---------- log start ----------

      2014-11-28 16:03:55 -0600 [I]  IM: All install checks pass

      2014-11-28 16:03:55 -0600 [W]  IM: Unexpected umask value for process: 0

      2014-11-28 16:03:55 -0600 [I]  IM: User does not have any processes that need to be closed.

      2014-11-28 16:03:55 -0600 [I]  IM: [install started]

      2014-11-28 16:03:55 -0600 [E]  RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'

       

       

      2014-11-28 16:03:55 -0600 [E]  RA:

      Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':

      {

          NSFileCreationDate = "2014-11-20 00:01:32 +0000";

          NSFileExtensionHidden = 0;

          NSFileGroupOwnerAccountID = 0;

          NSFileGroupOwnerAccountName = wheel;

          NSFileHFSCreatorCode = 0;

          NSFileHFSTypeCode = 0;

          NSFileModificationDate = "2014-11-20 00:01:32 +0000";

          NSFileOwnerAccountID = 0;

          NSFileOwnerAccountName = root;

          NSFilePosixPermissions = 2541;

          NSFileReferenceCount = 1;

          NSFileSize = 22784;

          NSFileSystemFileNumber = 1295906;

          NSFileSystemNumber = 16777217;

          NSFileType = NSFileTypeRegular;

      }

       

       

      2014-11-28 16:03:55 -0600 [E]  RA:

      Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':

      {

          NSFileCreationDate = "2014-11-28 22:01:20 +0000";

          NSFileExtensionHidden = 0;

          NSFileGroupOwnerAccountID = 0;

          NSFileGroupOwnerAccountName = wheel;

          NSFileModificationDate = "2014-11-28 22:03:55 +0000";

          NSFileOwnerAccountID = 0;

          NSFileOwnerAccountName = root;

          NSFilePosixPermissions = 449;

          NSFileReferenceCount = 7;

          NSFileSize = 238;

          NSFileSystemFileNumber = 1295276;

          NSFileSystemNumber = 16777217;

          NSFileType = NSFileTypeDirectory;

      }

       

       

      2014-11-28 16:03:56 -0600 [E]  IM: [install failed: 30]

      2014-11-28 16:03:56 -0600 [E]  IM: Install failed with error code: 30.

      2014-11-28 16:03:56 -0600 [I]  IM: ----------  log end  ----------

      2014-11-28 16:09:58 -0600 [I]  IM: ---------- log start ----------

      2014-11-28 16:09:58 -0600 [I]  IM: All install checks pass

      2014-11-28 16:09:58 -0600 [W]  IM: Unexpected umask value for process: 0

      2014-11-28 16:09:58 -0600 [I]  IM: User does not have any processes that need to be closed.

      2014-11-28 16:09:58 -0600 [I]  IM: [install started]

      2014-11-28 16:09:59 -0600 [E]  RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'

       

       

      2014-11-28 16:09:59 -0600 [E]  RA:

      Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':

      {

          NSFileCreationDate = "2014-11-20 00:01:32 +0000";

          NSFileExtensionHidden = 0;

          NSFileGroupOwnerAccountID = 0;

          NSFileGroupOwnerAccountName = wheel;

          NSFileHFSCreatorCode = 0;

          NSFileHFSTypeCode = 0;

          NSFileModificationDate = "2014-11-20 00:01:32 +0000";

          NSFileOwnerAccountID = 0;

          NSFileOwnerAccountName = root;

          NSFilePosixPermissions = 2541;

          NSFileReferenceCount = 1;

          NSFileSize = 22784;

          NSFileSystemFileNumber = 1296169;

          NSFileSystemNumber = 16777217;

          NSFileType = NSFileTypeRegular;

      }

       

       

      2014-11-28 16:09:59 -0600 [E]  RA:

      Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':

      {

          NSFileCreationDate = "2014-11-28 22:01:20 +0000";

          NSFileExtensionHidden = 0;

          NSFileGroupOwnerAccountID = 0;

          NSFileGroupOwnerAccountName = wheel;

          NSFileModificationDate = "2014-11-28 22:09:58 +0000";

          NSFileOwnerAccountID = 0;

          NSFileOwnerAccountName = root;

          NSFilePosixPermissions = 449;

          NSFileReferenceCount = 8;

          NSFileSize = 272;

          NSFileSystemFileNumber = 1295276;

          NSFileSystemNumber = 16777217;

          NSFileType = NSFileTypeDirectory;

      }

       

       

      2014-11-28 16:09:59 -0600 [E]  IM: [install failed: 30]

      2014-11-28 16:09:59 -0600 [E]  IM: Install failed with error code: 30.

      2014-11-28 16:09:59 -0600 [I]  IM: ----------  log end  ----------

      2014-11-28 16:14:37 -0600 [I]  IM: ---------- log start ----------

      2014-11-28 16:14:42 -0600 [E]  IM: User has 1 process that needs to be closed before the Flash Player can be uninstalled.

      2014-11-28 16:14:44 -0600 [E]  RA: Unable to execute privileged task '/bin/sleep'

      2014-11-28 16:14:50 -0600 [I]  IM: Uninstall Started

      2014-11-28 16:14:50 -0600 [E]  RA: Unable to execute privileged task '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'

      2014-11-28 16:14:50 -0600 [I]  IM: [uninstall start]

      2014-11-28 16:14:50 -0600 [I]  IM: user authorized

      2014-11-28 16:14:50 -0600 [I]  IM: [file removal start]

      2014-11-28 16:14:50 -0600 [I]  IM: Did not find file '/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.

      2014-11-28 16:14:50 -0600 [I]  IM: Did not find file '/Library/Internet Plug-Ins/Flash Player.plugin' to remove.

      2014-11-28 16:14:50 -0600 [I]  IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.

      2014-11-28 16:14:50 -0600 [I]  IM: Did not find file '/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.

      2014-11-28 16:14:50 -0600 [I]  IM: Did not find file '/Library/Internet Plug-Ins/flashplayer.xpt' to remove.

      2014-11-28 16:14:50 -0600 [I]  IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.

      2014-11-28 16:14:50 -0600 [I]  IM: Did not find file '/Users/joanwitt/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.

      2014-11-28 16:14:50 -0600 [I]  IM: Did not find file '/Users/joanwitt/Library/Internet Plug-Ins/Flash Player.plugin' to remove.

      2014-11-28 16:14:50 -0600 [I]  IM: Did not find file '/Users/joanwitt/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.

      2014-11-28 16:14:50 -0600 [I]  IM: Did not find file '/Users/joanwitt/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.

      2014-11-28 16:14:50 -0600 [I]  IM: Did not find file '/Users/joanwitt/Library/Internet Plug-Ins/flashplayer.xpt' to remove.

      2014-11-28 16:14:50 -0600 [I]  IM: Did not find file '/Users/joanwitt/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.

      2014-11-28 16:14:50 -0600 [I]  IM: Did not find file '/Library/LaunchDaemons/com.adobe.fpsaud.plist' to remove.

      2014-11-28 16:14:50 -0600 [I]  IM: Did not find file '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud' to remove.

      2014-11-28 16:14:50 -0600 [I]  IM: Did not find file '/Library/Application Support/Adobe/Flash Player Install Manager/FPSAUConfig.xml' to remove.

      2014-11-28 16:14:51 -0600 [I]  IM: Did not find bundle receipt to remove.

      2014-11-28 16:14:51 -0600 [I]  IM: Removed PrefPane preferences from within: ~/Library/Preferences/com.apple.systempreferences.plist

      2014-11-28 16:14:51 -0600 [I]  IM: [file removal end]

      2014-11-28 16:14:51 -0600 [I]  IM: [uninstall end]

      2014-11-28 16:14:51 -0600 [I]  IM: Uninstall Ended

      2014-11-28 16:14:55 -0600 [I]  IM: ----------  log end  ----------

      2014-11-28 16:17:05 -0600 [I]  IM: ---------- log start ----------

      2014-11-28 16:17:05 -0600 [I]  IM: All install checks pass

      2014-11-28 16:17:05 -0600 [W]  IM: Unexpected umask value for process: 0

      2014-11-28 16:17:05 -0600 [I]  IM: User does not have any processes that need to be closed.

      2014-11-28 16:17:05 -0600 [I]  IM: [install started]

      2014-11-28 16:17:05 -0600 [E]  RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'

       

       

      2014-11-28 16:17:05 -0600 [E]  RA:

      Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':

      {

          NSFileCreationDate = "2014-11-20 00:01:32 +0000";

          NSFileExtensionHidden = 0;

          NSFileGroupOwnerAccountID = 0;

          NSFileGroupOwnerAccountName = wheel;

          NSFileHFSCreatorCode = 0;

          NSFileHFSTypeCode = 0;

          NSFileModificationDate = "2014-11-20 00:01:32 +0000";

          NSFileOwnerAccountID = 0;

          NSFileOwnerAccountName = root;

          NSFilePosixPermissions = 2541;

          NSFileReferenceCount = 1;

          NSFileSize = 22784;

          NSFileSystemFileNumber = 1297047;

          NSFileSystemNumber = 16777218;

          NSFileType = NSFileTypeRegular;

      }

       

       

      2014-11-28 16:17:05 -0600 [E]  RA:

      Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':

      {

          NSFileCreationDate = "2014-11-28 22:15:20 +0000";

          NSFileExtensionHidden = 0;

          NSFileGroupOwnerAccountID = 0;

          NSFileGroupOwnerAccountName = wheel;

          NSFileModificationDate = "2014-11-28 22:17:05 +0000";

          NSFileOwnerAccountID = 0;

          NSFileOwnerAccountName = root;

          NSFilePosixPermissions = 449;

          NSFileReferenceCount = 7;

          NSFileSize = 238;

          NSFileSystemFileNumber = 1296518;

          NSFileSystemNumber = 16777218;

          NSFileType = NSFileTypeDirectory;

      }

       

       

      2014-11-28 16:17:06 -0600 [E]  IM: [install failed: 30]

      2014-11-28 16:17:06 -0600 [E]  IM: Install failed with error code: 30.

      2014-11-28 16:17:06 -0600 [I]  IM: ----------  log end  ----------

      2014-11-28 16:26:50 -0600 [I]  IM: ---------- log start ----------

      2014-11-28 16:26:50 -0600 [I]  IM: All install checks pass

      2014-11-28 16:26:50 -0600 [W]  IM: Unexpected umask value for process: 0

      2014-11-28 16:26:50 -0600 [I]  IM: User does not have any processes that need to be closed.

      2014-11-28 16:26:50 -0600 [I]  IM: [install started]

      2014-11-28 16:26:51 -0600 [E]  RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'

       

       

      2014-11-28 16:26:51 -0600 [E]  RA:

      Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':

      {

          NSFileCreationDate = "2014-11-20 00:01:32 +0000";

          NSFileExtensionHidden = 0;

          NSFileGroupOwnerAccountID = 0;

          NSFileGroupOwnerAccountName = wheel;

          NSFileHFSCreatorCode = 0;

          NSFileHFSTypeCode = 0;

          NSFileModificationDate = "2014-11-20 00:01:32 +0000";

          NSFileOwnerAccountID = 0;

          NSFileOwnerAccountName = root;

          NSFilePosixPermissions = 2541;

          NSFileReferenceCount = 1;

          NSFileSize = 22784;

          NSFileSystemFileNumber = 1297627;

          NSFileSystemNumber = 16777218;

          NSFileType = NSFileTypeRegular;

      }

       

       

      2014-11-28 16:26:51 -0600 [E]  RA:

      Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':

      {

          NSFileCreationDate = "2014-11-28 22:15:20 +0000";

          NSFileExtensionHidden = 0;

          NSFileGroupOwnerAccountID = 0;

          NSFileGroupOwnerAccountName = wheel;

          NSFileModificationDate = "2014-11-28 22:26:50 +0000";

          NSFileOwnerAccountID = 0;

          NSFileOwnerAccountName = root;

          NSFilePosixPermissions = 449;

          NSFileReferenceCount = 7;

          NSFileSize = 238;

          NSFileSystemFileNumber = 1296518;

          NSFileSystemNumber = 16777218;

          NSFileType = NSFileTypeDirectory;

      }

       

       

      2014-11-28 16:26:51 -0600 [E]  IM: [install failed: 30]

      2014-11-28 16:26:51 -0600 [E]  IM: Install failed with error code: 30.

      2014-11-28 16:26:51 -0600 [I]  IM: ----------  log end  ----------