1 Reply Latest reply: Dec 2, 2014 10:06 AM by ckimbell RSS

    Premiere Pro CC 2014 playback freezing and crashing with new iMac i7

    Elephant Quilt

      Using Premiere Pro CC 2014 and having constant playback freezing and software crashes on a brand new iMac i7.


      Here are the specs:

      iMac i7 4.0GHz 5k Retina

      32 GB Ram

      AMD Radeon R9 M295X 4GB graphics card

      512GB Solid State Drive

       

      I was on chat yesterday with an Adobe tech. Although playback/render settings show the OpenCL option to utilize the AMD graphics card for processing, I was advised to switch to "Software Only" as that card is not supported yet. I had to re-render my 45 minute documentary (which doesn't appear to be any faster than it was on my old 2011 iMac by the way) and it still has the same issues.

       

      So frustrating? Anyone else experiencing this? Any advice? I hope I didn't just buy this "super machine" in vein.

       

      Thanks,

      Jason