5 Replies Latest reply on Nov 30, 2014 1:30 PM by Willi Adelberger

    How do I save a file

    frontiertown

      The indesign icon for the book that I am working on is clicked to open. If I scroll up then it shuts off. Please help!

        • 1. Re: How do I save a file
          Willi Adelberger Most Valuable Participant

          Do you have some basic information to your question?

          • 2. Re: How do I save a file
            frontiertown Level 1

            I have cc indesign that I put onto an month old laptop. now its shutting down when I try to open it. It showed the back up one a few times and if i tried to scroll up or page up it did it everytime. I am not sure how much other info you need. It would start scrolling like the computer was processing then just shut down. It sent a report but nothing was fixed. What else can I tell you? It has my book with 95 stories in it. They were copy pasted from emails into the file. Some were also from facebook messages. I was placing them and then this started happening. I did add page numbers with the master page. Other than that I have saved it several times and I have made three updated copies with new names just to back it up. All of the other files are doing the same exact thing. I was able to open it long enough to copy all the text to a word doc but need to be able to use the program. What can I do?

             

                  From: Willi Adelberger <forums_noreply@adobe.com>

            To: Jennifer Renee St Pierre <jenniferstpierre@yahoo.com>

            Sent: Sunday, November 30, 2014 1:26 PM

            Subject:  How do I save a file

                

             

             

            How do I save a file

            created by Willi Adelberger in InDesign - View the full discussionDo you have some basic information to your question? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6973125#6973125 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6973125#6973125 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in InDesign by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

             

            • 3. Re: How do I save a file
              Willi Adelberger Most Valuable Participant

              You did not give us any relevant information.

              1. OS?
              2. Version?
              3. What is inside the file?
              4. Happening with every file or only with this one?
              5. Size of the file?
              • 4. Re: How do I save a file
                frontiertown Level 1

                text only in the files. it is happening with every version that I saved, ie shuts down as I scroll up or down. hp pavillion beats. Newest version that comes with Creative Cloud. Size .. 3.mb. 

                 

                 

                 

                      From: Willi Adelberger <forums_noreply@adobe.com>

                To: Jennifer Renee St Pierre <jenniferstpierre@yahoo.com>

                Sent: Sunday, November 30, 2014 3:59 PM

                Subject:  How do I save a file

                    

                 

                 

                How do I save a file

                created by Willi Adelberger in InDesign - View the full discussionYou did not give us any relevant information.  

                   - OS?

                   - Version?

                   - What is inside the file?

                   - Happening with every file or only with this one?

                   - Size of the file?

                   - …

                   - …

                If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6973335#6973335 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6973335#6973335 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" 

                 

                Start a new discussion in InDesign by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

                 

                • 5. Re: How do I save a file
                  Willi Adelberger Most Valuable Participant

                  When do you start to answer the questions?