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2 Replies Latest reply on Dec 1, 2014 1:02 AM by Rajashree Bhattacharya

i cancelled creative cloud after 29 days yet was charged a second month.

tokiori Nov 30, 2014 12:43 PM

i cancelled creative cloud after 29 days yet was charged a second month on that very 29th day. this is not ok. how do i get my refund?

1. Re: i cancelled creative cloud after 29 days yet was charged a second month.

John T Smith Nov 30, 2014 8:20 PM (in response to tokiori)

telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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2. Re: i cancelled creative cloud after 29 days yet was charged a second month.

Rajashree Bhattacharya Dec 1, 2014 1:02 AM (in response to tokiori)

Please message me in private the order number that has been recharged after cancellation, this is for confirmation.

Regards
Rajshree
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