4 Replies Latest reply: Dec 2, 2014 2:06 AM by ~bridge_mastero~ RSS

    elements 11 does not recognize jpg - may have corrupted the files.  What to do?  Re-install?

    baja_arizona Community Member

      A recent batch of vacation pics seemed to import OK into elements 11, then next time I opened the program, most of the files could no longer be read by elements or any program, e.g. Windows picture viewer, etc.  I was able to recover them from the camera card (whew!), and they are recognized by other programs but not elements 11.  Any suggestions?