4 Replies Latest reply on Dec 1, 2014 2:44 PM by Glenhen

    Playback problem because of uninstalled codec

    Glenhen

      I have just started using Adobe Premiere.  I am editing some old .mpg video files that were captured using a version of Cyberlink Project Director (from about 2006 or 2007).  I am able to edit them using Adobe's video editor, however, when I try to do playback, I get a message saying 'The selected file cannot be played because your system does not have the required compressor/decompressor (codec) installed.'.

       

      I've had a look in the section that comes up saying 'Click here for more information' but the information doesn't seem to relate to codecs (eg how I might import the correct codec etc).

       

      I've also had a look over the answers to questions from this forum and gone more widely on the internet but haven't been able to find any satisfactory answers.

       

      I'm wondering if anyone could suggest a solution to my problem or else direct me to a website with a solution.

       

      Thanks

       

      Glen

        • 1. Re: Playback problem because of uninstalled codec
          Ann Bens Adobe Community Professional & MVP

          Download MediaInfo Windows  and analyze a clip.

          Post the outcome in treeview in a screendump.

          This might give us some answers.

          • 2. Re: Playback problem because of uninstalled codec
            Greg Olsen Level 1

            Thanks so much for your reply. If i understood what you said correctly here is the info from mediainfo:

            General

            Complete name : /Volumes/Seagate Backup Plus Drive 1/Ameidi Tzion/Media/Footage/Interviews_Day_2/Meedio Digital_1_2014-09-29_0659_C0000.mov

            Format : QuickTime

            Format/Info : Original Apple specifications

            File size : 11.4 GiB

            Duration : 15mn 40s

            Overall bit rate : 104 Mbps

            Encoded date : UTC 2014-09-29 10:59:56

            Tagged date : UTC 2014-11-23 23:20:02

            Writing library : Apple QuickTime

            com.apple.proapps.manufacturer : Blackmagic Design

            com.apple.proapps.cameraName : Meedio Digital

            com.apple.proapps.clipID : Birds of the Wetlands

            com.apple.proapps.logNote : This take has examples of grebes, pelicans, cormorants, long-legged wading birds and waterfowl.

            com.blackmagic-design.cinemacamera.keywo : Wetlands, Grassy, Birds, Low Light, Sunset, Close Up, Flight

            com.apple.proapps.reel : 1

            com.apple.proapps.scene : 1

            com.blackmagic-design.cinemacamera.shot : 1

            com.apple.proapps.shot : 1

            com.apple.proapps.angle : CU

            com.blackmagic-design.cinemacamera.uuid : 244C1B4B76CD4C41A8178CD3F6E5533B

            ©TSC : 30000

            ©TSZ : 1001

             

             

            Video

            ID : 1

            Format : ProRes

            Format version : Version 0

            Format profile : LT

            Codec ID : apcs

            Duration : 15mn 40s

            Bit rate mode : Constant

            Bit rate : 102 Mbps

            Width : 1 888 pixels

            Original width : 1 920 pixels

            Height : 1 062 pixels

            Original height : 1 080 pixels

            Display aspect ratio : 16:9

            Frame rate mode : Constant

            Frame rate : 29.970 fps

            Color space : YUV

            Chroma subsampling : 4:2:2

            Scan type : Progressive

            Bits/(Pixel*Frame) : 1.699

            Stream size : 11.2 GiB (98%)

            Writing library : bmd0

            Language : English

            Encoded date : UTC 2014-09-29 10:59:56

            Tagged date : UTC 2014-09-29 10:59:56

            Color primaries : BT.709

            Transfer characteristics : BT.709

            Matrix coefficients : BT.709

            matrix_coefficients_Original : BT.709

             

             

            Audio

            ID : 2

            Format : PCM

            Format settings, Endianness : Little

            Format settings, Sign : Unsigned

            Codec ID : in24

            Duration : 15mn 40s

            Bit rate mode : Constant

            Bit rate : 2 304 Kbps

            Channel(s) : 2 channels

            Sampling rate : 48.0 KHz

            Bit depth : 24 bits

            Stream size : 258 MiB (2%)

            Language : English

            Encoded date : UTC 2014-09-29 10:59:56

            Tagged date : UTC 2014-09-29 10:59:56

             

             

            Other

            ID : 3

            Type : Time code

            Format : QuickTime TC

            Duration : 15mn 40s

            Time code of first frame : 06:59:56:00

            Time code settings : Striped

            Language : English

            Encoded date : UTC 2014-09-29 10:59:56

            Tagged date : UTC 2014-09-29 10:59:56Screen Shot 2014-11-30 at 7.03.08 PM.png

            • 3. Re: Playback problem because of uninstalled codec
              Ann Bens Adobe Community Professional & MVP

              Please uncheck correct answer: its not.

              • 4. Re: Playback problem because of uninstalled codec
                Glenhen Level 1

                Thanks Ann

                 

                 

                 

                Much appreciated.

                 

                 

                 

                Regards

                 

                 

                 

                Glen