1 Reply Latest reply on Nov 30, 2014 6:43 PM by gener7

    Platform swap? Deactivated product on old platform, now what???


      I had an open case that was "automatically closed" I was told to simply deactivate my product on my old platform, I did... and now, I simply don't know what else to do? Did my case have to be open? I am so lost. Someone, please help. Trying to platform swap from Windows to Mac...