7 Replies Latest reply: Dec 2, 2014 7:29 PM by thebowlinbunch RSS

    The thumbnails on my iMac are an hourglass

    thebowlinbunch Community Member

      I recently bought my first mac and was unhappy with iphoto so I purchased and installed Elements and Premiere 13. I have yet to use Premiere 13 but Elements 13 worked great and then a few weeks ago my new imports from cameras and phones had an hourglass for a thumbnail, the older pictures still have a thumbnail. I have looked through this forum and have been unable to locate thumbs.cache anywhere on the computer. I have sent Elements 13 to the trash and reinstalled it but my catalog is already there when I launch the program. I found an uninstall for Elements and uninstalled the program, the catalog was still there after launching the program. Do I need to remove Elements and Premiere and reinstall both? Is there a way to delete my catalog and start fresh?

       

      Any ideas? I am still a Mac novice so any instructions may need to be dumbed down a bit...