8 Replies Latest reply on Dec 2, 2014 4:45 PM by Todd_Kopriva

    AE6

    smafilm

      I received this error when trying to open AE6 with Mavericks. So I thought updating the OS might be the problem. I updated to Yosemite last night and tried to open AE again, but I encountered the same problem. I followed all troubleshooting guidance I could find, but all came to no avail. Please see screenshot below to understand what I did.

       

      I notice the update file says 'trial' on it. I do not have a trial version. Could this be the problem and, if so, is there an update for full versions?

       

      Still, the main problem is: I can't open AE6 with this new OS X. Please help me solve this problem as soon as possible.  Thank you.

       

      Screen Shot 2014-12-01 at 9.30.59 AM.png