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2. Re: How to exchange downloaded (but not activated) Windows version for Mac Prem. Elements 13
frustratednMN Dec 1, 2014 10:45 AM (in response to John T Smith)Thanks, John. Good number and answer, but you can't use phone support for Premier Elements for some reason!
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3. Re: How to exchange downloaded (but not activated) Windows version for Mac Prem. Elements 13
John T Smith Dec 1, 2014 11:53 AM (in response to frustratednMN)Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
You need to ask for a refund
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4. Re: How to exchange downloaded (but not activated) Windows version for Mac Prem. Elements 13
frustratednMN Dec 1, 2014 2:50 PM (in response to John T Smith)Thanks so much, John. Finally got through to the chat room and the rep took care of it right away.


