2 Replies Latest reply on Dec 9, 2014 9:57 AM by EmilyScherberth

    Bug in Firefox

    SentByRavens

      Hello!
      I am using Edge Animate wihin Adobe Muse.

      In all browsers animation works perfectly apart from Mozilla Firefox. I just see nothing. But if I click F5 and refresh page from cache all works great.

      Ask me if you need additional information.

      Please help me solve this issue.

        • 1. Re: Bug in Firefox
          EmilyScherberth Level 1

          Same problem here.

           

          Using Firefox 34 on Win 7, Win 8.1, and Linux Mint 17, Edge Animate won't start and seems to hang on the pre-loader. Animation won't load unless the browser is refreshed. Chrome 39, IE 11 works fine on Win 7 and 8.1. Chrome 39 works fine on Linux Mint 17.1.  Publish target is web and "Host runtime files on Adobe CDN" is checked. The same problem exists with the stand alone Edge generated html file.

           

           

          Thanks

          • 2. Re: Bug in Firefox
            EmilyScherberth Level 1

            UPDATE

            I solved my Firefox issue by changing the publishing target from 'Web' to 'Animate Deployment Package' (OAM). Animation seems to load faster as well.