5 Replies Latest reply: Dec 2, 2014 10:53 AM by deepakgahlot RSS

    CS6 Photoshop reads this when attempting to "Could not initialize Photoshop because the preferences file was invalid (it has been deleted). HELP!

    Prefrences have been dele Community Member

      Finally got a call this morning from an Adobe Rep and he explained to me the issue. He explained that I needed to uninstall the adobe product, in this case Photoshop CS6 and download it again and reinstall it! So, I did that and get the same message when attempting to open the newly downloaded software: "Could not initialize Photoshop because the preferences file was invalid (it has been deleted). Please, if someone could help me as soon as possible! I am very anxious to remedy this situation. Thank you!