2 Replies Latest reply: Dec 2, 2014 5:40 PM by Thompsonian RSS

    Recovering from catastrophic failure - keys and media - help?

    Thompsonian Community Member

      Not sure if this is the right place, but it looks like a good place to start...

       

      Situation is:
      - MacbookPro catastrophic failure.

      - Can't locate original media (not even sure of the version but I think it was a couple versions back of Creative Suite)

      - Foolishly didn't record License Keys other than electronically... on the failed computer

       

      I'd love to reinstall on a soon-to-be-purchased new MacbookPro, but I haven't a clue how to round up the needed items (media and license keys).

       

      Does Adobe have a way to find out what products I have registered?

      Can they provide downloadable media images and license keys for those versions?

       

      Any other suggestions?

       

      (Yes, I know... buy the new version, but looking to use license I already have since I'm staring at the cost of a new MacBookPro)

       

      Thanks to all.