0 Replies Latest reply on Dec 1, 2014 1:47 PM by thefosters6

    "media not present" when burning bluray discs on Pioneer BDR-2209 with Verbatim BD-R discs Windows 7 PE10

    thefosters6

      Hello,

      I installed a Pioneer BDR-2209 Blu Ray burner in my computer hoping to burn blu ray discs. When I go to share the video and choose blu ray it shows the drive but it displays "media not present" and does not recognize the Verbatim BD-R disc that is inserted. It will recognize a DVD disc in the drive but not blu ray. I have a HP computer that I purchased Jan 2013 with Premiere Elements 10 and Windows 7 installed. How do I get PE10 to burn blu ray discs? Thank you so much!