3 Replies Latest reply: Dec 2, 2014 11:40 AM by jbtjb RSS

    pdf won't print

    jbtjb Community Member

      I get two error windows that pop up when I try to print a pdf. The first one says "This document can't be printed."

      The second one says, "No pages are selected." The All circle is dark so it should print any and all. All other

      circles are gray so they cannot be clicked.

       

      I've tried uninstalling and reinstalling. I've tried different browsers. I've tried Print as Image. I thought

      it was a problem with a free virus program I installed but after uninstalling it there is no change.

      It is up to date.

       

      Can anyone help?

        • 1. Re: pdf won't print
          Willi Adelberger Community Member

          You are not very generous in giving information on the problem:

          1. What kind of PDF? Version, security settings, content, which program created it on which way?
          2. With which program do you try to print? Version?
          3. To which printer?
          4. On which OS?

           

          What do you mean with All circle? From which circles are you talking about?

          • 2. Re: pdf won't print
            jbtjb Community Member

            I'm using the latest version of Adobe Acrobat Reader. I don't know the answer to the rest of the questions on #1.

            I'm trying to print bar codes onto labels for FBA(fulfilled by Amazon).

            What do you mean which program do I try to print/version?

            I have a Brother HL2250. I had no problems printing pdfs two weeks ago. This is a recent occurrence.

            I'm using Windows 8.

             

            FYI, I didn't know what info was needed to help get an answer. I appreciate your help but a little

            frustrated at the harshness.

            • 3. Re: pdf won't print
              jbtjb Community Member

              There are choices in the program where you can choose which pages you want to print

              and All is the first one, which is chosen by default. The other two choices are current page

              and then you can choose if you want to print certain pages only.