6 Replies Latest reply: Dec 2, 2014 8:02 AM by Jeff A Wright RSS

    SOS...Cant Install CS5, Exit Code 7, memory requirement not met, etc.

    Gratefulbear Community Member

      I am attempting installation of newly purchased CS5 Design Premium.  My system will not support InDesign so I unchecked that before attempting install. I ran install under normal and safe boot and the following messages occur in each..

       

      Exit Code: 7......0 fatal error(s), 65 error(s), 124 warning(s) 

      WARNING: DW036: Payload cannot be installed due to dependent operation failure, and so on...

      and the first of the errors....

      ERROR: Updating driver data failed. Driver entry was not added. ARP estimated size 3726KB

      ERROR: DW050: The following payload errors were found during install:

      ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS5: Install failed

      ERROR: DW050:  - Adobe CSXS Infrastructure CS5: Install failed

      ERROR: DW050:  - SiteCatalyst NetAverages: Install failed,

      and so on, stating all installations had failed.      

       

      My file system is Journaled HFS+ , (is this case-insensitive??) with 30 GB free. I am running a 32bit MacBook with OSX 10.6.8  I have been on with tech support where I purchased the CS5 design premium. I have 1GB RAM, I was told by them that I need 2GB, the box system requirements state it needs 1GB and the read me file says I need 500MB.

       

      Is this something that would prevent my install and cause these install errors under exit code 7?  The warning pertaining to dependent operation failure seems too generic to help at all.  I have been trying to get this program up and running for a week and my work is piling up, please help or advise.  My head is spinning!

       

      Note: Please keep in mind that I am new to Mac OS. I always been stuck with a Windows PC until recently. Therefore some things are difficult for me to grasp at this point.

       

      THANK YOU FOR ANY AND ALL HELP!SOS...Cant Install CS5, Exit Code 7, memory requirement not met, etc.