3 Replies Latest reply: Dec 2, 2014 8:32 AM by Szalam RSS

    Taking forever to send comps to AME CC 2014

    deanrockne Community Member

      Hello, for the last week or so I've having difficulties using AME CC 2014 to render AE CC 2014 comps.  I click 'add to Media Encoder cue' and nothing happens.  Sometimes 10-15 min later the comp shows up in the AME cue, other time it will appear after starting other encoding jobs.  There's no indication that anything is going on during this time (no excessive save times).  This issue does not seem to extend to Pr.  I am attempting to render very large comps (~6000x720 px).  I recently installed the latest round of updates, but I don't believe this issue started immediately after.

       

      Has anyone else been experiencing this or have a fix?  This is incredibly frustrating.  So far it seems that CC has only sped up how fast bugs are rolled out, not fixes!

       

      Some tech details:

      Mac Pro 8-core Xeon E5

      64gb ram

      OS X 10.9.5

      Working off of and rendering to a Pegasus 2 R6

       

       

      P.S. I've also been having lots of issues with multi-frame rendering, but that's been causing me issues off and on for 3+ years, so I don't believe they are connected.

        • 1. Re: Taking forever to send comps to AME CC 2014
          Szalam CommunityMVP

          Does this happen with every comp regardless of the contents?

          As a workaround, try rendering out of AE into an intermediate codec and then using that file in the AME. Any issues with that process?

          Does this happen if you work off of and render to your internal hard drive?

          • 2. Re: Taking forever to send comps to AME CC 2014
            deanrockne Community Member

            Hi Szalam, thanks for responding! 

             

            As a test I just made a new project with a 720p comp and a single solid with a text layer.  It cued up in AME without issues, both saved locally and on the RAID. 

             

            I then made a very basic 7000px wide comp and that cued properly as well. 

             

            These projects I'm working on that are having issues are fairly complex with lots of footage, AI files, and precomps.  Is there any reason that would make it take 10-15min to cue?  It doesn't really make sense when saving the project file only takes 2-3 seconds. 

             

            I have been rendering to an intermediary in the mean time, it just really slows down my progress since multi-frame rendering hasn't been working in AE.  I guess I'll have to dig up my old BG render script. 

             

            Thanks for the help!

            • 3. Re: Taking forever to send comps to AME CC 2014
              Szalam CommunityMVP

              I agree that it doesn't seem like it should be taking as long as it does.

               

              What happens if you import the AE composition from AME instead of sending it to the AME from AE.

              Basically, what happens if you pull instead of push?