1 Reply Latest reply: Dec 1, 2014 4:20 PM by Jeff A Wright RSS

    receiving invalid serial number reinstalling elements 11 to new windows 8.1 laptop

    dceppes

      I am setting up a new Windows 8.1 laptop and attempting to install my valid Elements 11 license, but am receiving the message that the serial number is invalid.  I am typing it right off of the number that is on the Adobe website - My Adobe - My Products