2 Replies Latest reply: Dec 2, 2014 1:03 AM by KISHAN_SRIVASTAVA RSS

    Why won't elements 13 open?

    Elements 13 wont open Community Member

      I bought photoshop elements 13 today and after HOURS of trying to get it to install it worked and everything. After it was done it said ready for use. So, I went to open the program and it asked me to sign into my adobe ID and says its required to activate the software. I login and accept the terms then all the boxes go away and I try again to open the program and every time the login to adobe ID comes up. I've gone through the process about 20 times and I've restarted my computer. I don't know what I'm doing wrong.

       

      Has anyone else had this problem??

      What can I do to fix it?

       

      Thanks