1 Reply Latest reply on Dec 2, 2014 1:47 AM by Rajashree Bhattacharya

student edition 24 month extended access guaranteed renewal academic status

YoloSwag2k15 Dec 1, 2014 7:52 PM

I am trying to renew my student edition 24 month access guarentee subscription because I paid extra for 12 extra months but when I try and renew it, I get stuck at the academic status step. I fill in all the information but it will not let me click continue. What do I do?

1. Re: student edition 24 month extended access guaranteed renewal academic status

Rajashree Bhattacharya Dec 2, 2014 1:47 AM (in response to YoloSwag2k15)

I would require the following details to investigate further:

1. Order number
2. Email associated with it
3. Educational proof of eligibility.

Please message the above mentioned information as requested in the Personal message.

Regards
Rajshree
Like Show 0 Likes(0)

Actions

Legend

Correct Answers - 10 points