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1. Re: How do I change from annual to monthly?
Rajshree Dec 2, 2014 1:44 AM (in response to Samuel Becket Higgins)In case you are unable to get the option to get the monthly CC, you can contact Adobe Support via http://adobe.ly/yxj0t6.
They shall check whether the present CC can be cancelled & new order can be placed,(in such instances the cancellation fee is waived off)
Regards
Rajshree
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2. Re: How do I change from annual to monthly?
Samuel Becket Higgins Dec 2, 2014 4:19 PM (in response to Rajshree)Thank you for your reply.
The plans were changed and I was billed for both the monthly and annual plans. I checked my account today and the $599.99 was taken out (which I expected) however I was received $7.99 from Adobe as well. The gentleman on the phone said Adobe would reimburse the $599.99 after several business days, I'm just curious what the $7.99 is for.
Case Number: 214331872


