6 Replies Latest reply: Dec 3, 2014 9:07 PM by Liam Dilley RSS

    Paypal Standard trouble.

    Eyeoftheriver Community Member

      This is my first store and I am proud of myself for getting this far, but now I have run into some checkout trouble.

       

      For now I just want to set up the checkout to go through Paypal.

      I already have free business account with Paypal and have followed the instructions provided by BC to integrate it into my store, but whenever I fill out the check out form and click the "Paypal" radio button and hit "Continue" it just takes me back to the shopping cart page and erases everything I just filled out.

       

      www.wideopenfoodco.com/store

      - If you go to this link you will see what I mean. I have a "test product" for one cent, so you can use that while testing.

       

      Thank you SO much for taking the time to help!

        • 1. Re: Paypal Standard trouble.
          snarzom12 Community Member

          check your action

             <div class="footersignup"><form name="catwebformform20408" method="post" onsubmit="return checkWholeForm20408(this)" enctype="multipart/form-data" action="/FormProcessv2.aspx?WebFormID=283018&PageID=http%3a%2f%2fwww.wideopenfoodco.com%2fthank-yo u.html&OID=347530&OTYPE=2008&EID=0&CID=0&OPTIN=true">
          • 2. Re: Paypal Standard trouble.
            Eyeoftheriver Community Member

            Thanks for your reply, but that code you pasted from the site is for the newsletter sign up form, not the check out form.

            • 3. Re: Paypal Standard trouble.
              Liam Dilley CommunityMVP

              This will be your issue:

              Screenshot 2014-12-04 09.27.43.png

              All your form code is on a section element and not the form code.

              This could be because of a few things

               

              1. You have html errors and trying to do html layouts in the editor, it may look right but on save the editor tries to correct it and it breaks

              2. You have the form code in the wrong place in your mackup

              3. HTML structure issue on your page (something not closed off etc)

              • 4. Re: Paypal Standard trouble.
                Eyeoftheriver Community Member

                Thanks Liam.

                 

                This makes sense. I see what you mean.

                I have gone into the module templates in the past and tried to change a couple things in the html editor, and so I must have messed something up.

                 

                When I opened the html editor up just now I noticed some of the closing tags were in red, so I found the problem and fixed them, but no luck on the fixing the front end.

                Do you have any kind of solution? or maybe if I sent you the code you could find the problem and rewrite it?

                • 5. Re: Paypal Standard trouble.
                  Liam Dilley CommunityMVP

                  I can see your using Muse as well and it is now generating a lot of errors for that as well. You have not fixed the issue I posted though, that still exists.

                  Also do not edit html in the WYIWYG editor - Because you still have html issues throughout your whole site its trying to fix closing tags etc and making it worse.

                   

                  Sorry to say though, at the moment, the whole site is in a bit of a mess at the moment Take a lot more then just a few forum pointers to help at the moment sorry. Images not loading, errors through out, html issues, few tags incorrect I can see and more...

                  • 6. Re: Paypal Standard trouble.
                    Eyeoftheriver Community Member

                    That is unfortunate...

                    I know I am not a professional at coding, but I think I can clean up the site by myself as far pieces not loading and etc.

                     

                    But could you at least assist me to make the transaction work correctly with Paypal for my store?

                    (Also I am not exactly sure how to fix the initial problem you addressed)

                    • 7. Re: Paypal Standard trouble.
                      Liam Dilley CommunityMVP

                      Its what I pointed out though.
                      <form> Is the key element that has action and other paramaters to make it work. None of those are there. They sitting on a <section> element. Your form will never work till you fix this.