2 Replies Latest reply: Dec 2, 2014 4:10 PM by gfroggatt RSS

    How do I update my credit card for CC team edition or get it to try and charge my card again

    gfroggatt Community Member

      My card went over it limit, now when I log into the management console for my team at the top of the page it says

       

       

      Payment Needed
      We're sorry, the billing information on file could not be used for this payment. Please contact your administrator to update the information.
      I am the administrator and I brought it direct from Adobe. The 24 hours 7 day a week support team are not online, apparently this time does not fall inside the 24 hour 7 days a week support that we have to pay our lovely Australian tax for, well atleast that is what they tell us. I just want it to try charging my card again. Every other online thing I have I atleast have the option to change my card or try and get it to charge it again.