-
1. Re: Can't use a starter template
Preran Dec 2, 2014 8:22 AM (in response to melissapiccone)Am checking with the other folks here. Stay tuned.
-
2. Re: Can't use a starter template
Vikas__Sharma Dec 2, 2014 8:33 AM (in response to melissapiccone)Could you please elaborate on the exact steps you carried out to get into this situation as well as which of the starter templates did you use?
As far as I know, DW doesn't allow you to save the html page without you first copying/saving the corresponding CSS - in case of starter templates.
Thanks,
Vikas
-
3. Re: Can't use a starter template
melissapiccone Dec 2, 2014 10:17 AM (in response to melissapiccone)I went to Starter Templates - Responsive Starters - About Page, clicked create, then I clicked cancel instead of saving a css file. It canceled the whole thing, but was all working fine.
I came back later and none of the responsive templates will work for me now. I can choose any of them and I get the error message with no option to create or point to any css, it just errors out.
As I mentioned before, I uninstalled everything, including preferences and re-installed, not syncing with my CC to get a clean install but I still get the error.
-
4. Re: Can't use a starter template
Vikas__Sharma Dec 2, 2014 10:49 AM (in response to melissapiccone)Although you did not confirm, I assume that you did not save the HTML file either (since DW doesn't allow that without saving related CSS file) before closing DW.
I believe it will be best if you contact DW support via chat/phone by following Contact Customer Care and clicking on Contact Us button.
Thanks,
Vikas


