0 Replies Latest reply: Dec 1, 2014 8:44 PM by andrecasaclang RSS

    ""selected font failed during last operation." and " there is a problem with generator" application error

    andrecasaclang

      For PSDs I have created in older versions of Photoshop CC 2014 I am getting errors when opening / trying to save. They seem to be either Generator or font related. Interestingly, PSDs created in newer versions of PS CC 2014 have no issues, even when using same fonts.

       

      I am getting the error messages:

       

      When I open the older PSD files, (again created or saved in older versions of PS CC 2014) I am asked to update fonts. If I do I get the error.

      'Selected font failed during last operation'

       

      When I try to don't try to update fonts and then I try to play with the file I get the following error.

       

      'There is a problem with Generator. Please quit Photoshop and try again. If the problem persists, remove any third-party plugins or try re-installing photoshop.

       

      I don't have any third party plugins that I can see.

      I have re-installed multiple times.
      I need to use this program and I am paying for your services. I am actually on the phone now with 'help desk' and have been on hold for 22 minutes.

       

      Please Help