0 Replies Latest reply: Dec 1, 2014 11:57 PM by David.G.P RSS

    Acrobat v.7 settings saved but not applied

    David.G.P Community Member

      I have the exact same problem as in below discussion -- except that it is not Acrobat 8 but Acrobat 7.

      Why my acrobat settings can not be saved?

       

      There is full registry access for Administrator and System to the Acrobat registry settings under

      HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\7.0

       

      If I change certain settings, for example under "General" -> "Use Single Key Accelerators To Access Tools", this DOES get saved to the registry.


      Still however, Acrobat does not seem to read this setting from the registry. However, it writes AND reads other settings perfectly well, like for example "General" -> "Make Hand Tool Select Text".


      What could be the reason for this behaviour?


      David.P
      ------------------------------------------------------------------------------------------ ----------------

      Why my acrobat settings can not be saved?

      Diese Frage ist Unbeantwortet

        ChromeUser    Community Member

       

       

      I'm using acrobat pro 8.1.5 on windows xp + sp2.

      This problem disturb me for a long time.

      I remember that acrobat could save the toolbar positon before.

      But now it can not.

      My acrobat always show "Task", "Select & Zoom", "Page Navigation", "Page Display", "Find", "File" these six toolbars when it start up.

      Although i disabled these toolbars but they will show again next starting up.

      I don't know why,how can i resolve this problem?

      Thanks.

      •  

        1.  Re: Why my acrobat settings can not be saved?
        Bernd Alheit CommunityMVP

         

        I have no problem with Adobe Acrobat 8.1.6.

      •  

        2.  Re: Why my acrobat settings can not be saved?
        ChromeUser Community Member

         

             I have updated my acrobat to 8.1.6,but it just like before, no change.

        Anyone can help me

         

        Thanks.

      •  

        3.  Re: Why my acrobat settings can not be saved?
        TimMcqueen Community Member

         

             It seems to be due to the registry access issue by adrobat.

         

        If you're using Vista, have you tried running Acrobat using "Run as Admin" ?!

      •  

        4.  Re: Why my acrobat settings can not be saved?
        ChromeUser Community Member

         

             Yes,I also think that due to the registry access issue by adrobat.

        But i could not found why it access registry error.

        Im running as Admin and my OS is WinXP + SP2

      •  

        5.  Re: Why my acrobat settings can not be saved?
        TimMcqueen Community Member

         

             You can check the registry access rights of these registry keys using windows Regedit tool

         


        HKEY_CURRENT_USER\Software\Adobe\Acrobat\9.0

        or

        HKEY_CURRENT_USER\Software\Adobe\Acrobat\9.0\AVGeneral\cToolbars

      •  

        6.  Re: Why my acrobat settings can not be saved?
        ChromeUser Community Member

         

             This is the registry after i disable taskbar and close acrobat.

         

        [HKEY_CURRENT_USER\Software\adobe\adobe acrobat\9.0\avgeneral]
        "bLastExitNormal"=dword:00000001
        "bActivated"=dword:00000001
        "bAppInitialized"=dword:00000001
        "bForceQuitApp"=dword:00000000
        "bInTrialMode"=dword:00000000

        [HKEY_CURRENT_USER\Software\adobe\adobe acrobat\9.0\avgeneral\cdockables]

        [HKEY_CURRENT_USER\Software\adobe\adobe acrobat\9.0\avgeneral\cdockables\cpdfstandards]

        [HKEY_CURRENT_USER\Software\adobe\adobe acrobat\9.0\avgeneral\crecentfiles]

        [HKEY_CURRENT_USER\Software\adobe\adobe acrobat\9.0\avgeneral\crecentfiles\c1]
        "sDI"=hex:2f,48,2f,54,65,73,74,44,61,74,61,2f,32,30,30,39,2f,30,36,2f,50,4b,43,\
          53,31,2e,70,64,66,00
        "tDIText"="/H/TestData/2009/06/PKCS1.pdf"
        "aFS"="DOS"

        [HKEY_CURRENT_USER\Software\adobe\adobe acrobat\9.0\avgeneral\ctoolbars]

        [HKEY_CURRENT_USER\Software\adobe\adobe acrobat\9.0\avgeneral\ctoolbars\cadvcommenting]

        [HKEY_CURRENT_USER\Software\adobe\adobe acrobat\9.0\avgeneral\ctoolbars\cbasiccommenting]

        [HKEY_CURRENT_USER\Software\adobe\adobe acrobat\9.0\avgeneral\ctoolbars\ccommenting]

        [HKEY_CURRENT_USER\Software\adobe\adobe acrobat\9.0\avgeneral\ctoolbars\ccommenting\cstamp]
        "bInternalExpanded"=dword:00000001

         

        I thinks taskbars setting should be show here,right?

       

          
      7.  Re: Why my acrobat settings can not be saved?
        Bernd Alheit    CommunityMVP

       

       
         

      Did you check the registry access rights of the registry keys?