0 Replies Latest reply on Dec 2, 2014 1:47 AM by accesstomusic

    Can't export isolated responses as excel spreadsheets

    accesstomusic

      Hi.

      I used to be able to simply filter for individual responses and then export the individual search result as an Excel spreadsheet. All of sudden, I've stopped being able to do so. The dialogue box just comes up and says nothing but 'converting...' and doesn't do anything. I've tried waiting, refreshing, re-searching and re-filtering, logging out and logging back in, restarting my computer and adjusting my settings as co-author etc, but nothing has worked. I need to export the data into spreadsheets so I can mail merge address etc in letters.

      Please can someone help me out asap! Thanks.