0 Replies Latest reply on Dec 2, 2014 4:13 AM by weavers2009

    Photoshop cc 2014 crashing nearly every hour

    weavers2009 Level 1

      Hi

       

      My photoshop keeps crashing with no error code.

      I am using windows 7 and have recently changed my subscription from single user to a team account.

      I have uninstalled photoshop, cleaned using the adobe software removal tool and reinstalled photoshop.

      The problem still occurs.

      The error log is here:

       

      Faulting application name: Photoshop.exe, version: 15.2.1.257, time stamp: 0x543dbc5e

      Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeb033f

      Exception code: 0xc0000005

      Fault offset: 0x0000000000001083

      Faulting process id: 0x1e00

      Faulting application start time: 0x01d00b06a325eeae

      Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe

      Faulting module path: C:\Windows\system32\msvcrt.dll

      Report Id: 001be66c-76fa-11e4-9160-e03f497d2bec

       

      Please help

      Thanks

      John Lison