Can you please confirm the Premiere pro version you're working on right now?
In windows >> go to Help >> About Adobe Premiere pro
In MAC >> go to premiere pro Menu >> Adobe Premiere pro
Please check the updates in creative Cloud Desktop app.
I updated it to the 7.2.2 version. Downloaded the cloud desktop app but after installing it i can't see it anywhere and even the creative cloud folder in Applications is empty. It then told me to download the Application Manager app to solve the problem, tried to install it but now it's telling me to download adobe support advisor with a link that is saying
The Adobe Support Advisor has been discontinued
and is sending me to learn and support page. Should i try to reinstall the whole thing?
Please download and install Creative cloud desktop app from the link below that will fix the issue with Adobe Application Manager,
Once you have this installed please install the latest version of premiere pro that premiere pro 2014.1(8.1).
Now try to open the project.
Hope that helps.