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1. Re: error when i try to convert to word
Vikrantt Singh Dec 2, 2014 7:05 AM (in response to Ketil Karlsen)Hi Ketil Karlsen,
The first thing i would like to know is, have you subscribed for the service?
If yes, please help with the below mentioned information for better assistance.
1) Version of Adobe Reader being used.
2) Operating system you are working on
Thanks,
Vikrantt Singh
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2. Re: error when i try to convert to word
Ketil Karlsen Dec 4, 2014 11:22 PM (in response to Vikrantt Singh)HI VIKRANTT
· ANSWER TO THE FIRST QUESTION IS YES. (ketil@b-b.as)
· HERE IS INFORMATION ON THE 2 OTHER QUESTIONS.
1) ADOBE READER XI VERSION 11.0.09
2) WINDOWS 7 HOME PREMIUM (1.PACK)
More information about computer
Component Details partial results Results
Processor Intel (R) Core (TM) i7-2600 CPU @ 3.40GHz 7.6 5.2
Settled by lowest partial results
Memory (RAM) 8.00 GB 7.6
Graphics ATI Radeon HD 5450 5.2
Games Graphics 4086 Total available video memory (MB) 6.3
Primary Hard Drive 312GB free (477GB total) 7.9
Windows 7 Home Premium
system
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3. Re: error when i try to convert to word
Ketil Karlsen Dec 5, 2014 12:28 AM (in response to Vikrantt Singh)Hello again,.
Also sends one image so you I log in with my Adobe ID first, then I try to convert PDF file to one word docu.
This message I get after I've pressed "conversions":
An error occurred while trying to access the service (Translated from Norwegian. It is written in Norwegian on the image you see is in the mail.)
Some good suggestions on what I can do?
Mvh
Ketil
Fra: Ketil Karlsen
Sendt: 5. desember 2014 08:22
Til: 'jive-1511718-26i4x-2-45kq3@adobe-v7.hosted.jivesoftware.com'
Emne: SV: error when i try to convert to word
HI VIKRANTT
· ANSWER TO THE FIRST QUESTION IS YES. (ketil@b-b.as)
· HERE IS INFORMATION ON THE 2 OTHER QUESTIONS.
1) ADOBE READER XI VERSION 11.0.09
2) WINDOWS 7 HOME PREMIUM (1.PACK)
More information about computer
Component Details partial results Results
Processor Intel (R) Core (TM) i7-2600 CPU @ 3.40GHz 7.6 5.2
Settled by lowest partial results
Memory (RAM) 8.00 GB 7.6
Graphics ATI Radeon HD 5450 5.2
Games Graphics 4086 Total available video memory (MB) 6.3
Primary Hard Drive 312GB free (477GB total) 7.9
Windows 7 Home Premium
system


