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1. Re: Adobe photoshop elements stopped working on Mac Pro
kglad Dec 2, 2014 6:44 AM (in response to mycrazylive)are you sure it's asking for your apple id and not your adobe id?
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2. Re: Adobe photoshop elements stopped working on Mac Pro
mycrazylive Dec 2, 2014 6:52 AM (in response to kglad)i've send the question also too apple support, but they give me the answer to solve it whith adobe. Sorry for my writing, but i'm dutch
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3. Re: Adobe photoshop elements stopped working on Mac Pro
kglad Dec 2, 2014 8:11 AM (in response to mycrazylive)do does using your adobe id and password work?
if not, attach a screenshot showing the message.
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4. Re: Adobe photoshop elements stopped working on Mac Pro
mycrazylive Dec 2, 2014 9:22 AM (in response to kglad) -
5. Re: Adobe photoshop elements stopped working on Mac Pro
kglad Dec 2, 2014 9:43 AM (in response to mycrazylive)that looks like an itunes message saying elements is already installed on another computer. is that what the message says?
and are you using your itunes password with your itunes/apple id?
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6. Re: Adobe photoshop elements stopped working on Mac Pro
mycrazylive Dec 2, 2014 10:53 AM (in response to kglad)It isn't installed on another computer. I use the right apple id and password. When i use it on my i pad, it works!
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7. Re: Adobe photoshop elements stopped working on Mac Pro
kglad Dec 2, 2014 12:20 PM (in response to mycrazylive)that's an apple error message so you should either:
1. contact apple to resolve.
2. uninstall photoshop elements (pse), reinstall using a link below and your pse serial number. before uninstalling make sure you can download the correct version/language and you have your serial number available.
Downloads available:
- Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
- Acrobat: XI, X | 9,8 | 9 standard
- Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
- Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
- Lightroom: 5.6| 5 | 4 | 3
- Captivate: 8 | 7 | 6 | 5
- Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.



