5 Replies Latest reply: Dec 2, 2014 7:24 AM by Vikrantt Singh RSS

    Does Adobe offer ANY support?

    Edin72 Community Member

      I am trying to install acrobat on my Mac. My PC crashed and the software was deactivated. Adobe's own website states that I have to contact Adobe to get this sorted. The only option it gives me for doing this is through 'Chat'. But I get a message stating that chat is unavailable. I have had the same message for the last few hours. It doesn't state if/when chat will be available again.

       

      If Adobe tells me the only solution to my problem is contacting Adobe is there not some kind of responsibility for Adobe to actually give me the means to contact them? I know I ONLY spent £335.

       

      Is there a problem with Adobe Chat support? Does Adobe own any telephones? Does Adobe actually exist or is it just a criminal gang? Currently I have no idea.