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1. Re: Installation CS3 and trying to get past upgrade check
sam.am Dec 2, 2014 7:05 AM (in response to mjnash51)In order to activate Upgrade version serial number, it is necessary to enter Previous Qualifying version serial number. You had any previous version like CS2, if yes enter the serial number on upgrade check window.
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2. Re: Installation CS3 and trying to get past upgrade check
mjnash51 Dec 2, 2014 7:19 AM (in response to sam.am)I have CS3 only. It gives an option for CS3 software but if i put in my CS3 SN it won't accept it. Not sure what to do
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3. Re: Installation CS3 and trying to get past upgrade check
sam.am Dec 2, 2014 7:24 AM (in response to mjnash51)It is not possible to enter same serial number on both places and activate
You may contact Adobe customer Care once and check
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4. Re: Installation CS3 and trying to get past upgrade check
mjnash51 Dec 2, 2014 7:27 AM (in response to sam.am)been there numerous times. been told to download new copies, change serial number to new email account, etc. Im still in the same mess. I guess Ill just go back to chat and ask again. sigh......
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5. Re: Installation CS3 and trying to get past upgrade check
mjnash51 Dec 2, 2014 7:28 AM (in response to sam.am)And... its the only software SN i have. So, is my CS3 package not able to be reinstalled if i don't have other software versions?
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6. Re: Installation CS3 and trying to get past upgrade check
sam.am Dec 2, 2014 7:30 AM (in response to mjnash51)Sorry, please contact once again and check, may be this time it will get resolved.
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7. Re: Installation CS3 and trying to get past upgrade check
Jeff A Wright Dec 2, 2014 10:34 AM (in response to mjnash51)Mjnash51 please make sure to utilize the serial number under your account that ends with 36. I am showing the second CS3 serial number under your account was canceled.



