1 Reply Latest reply: Dec 2, 2014 9:52 AM by Anshul.sharma RSS

    Corrupt Muse file from OS X to WINDOWS 8

    deyvinci

      I have a Muse file that I've recovered from my Mac OS, and am trying to open it on Muse running in Windows 8.  I get an error that the file is corrupt.  How can I repair the file?

        • 1. Re: Corrupt Muse file from OS X to WINDOWS 8
          Anshul.sharma Employee Hosts

          Could you please share the screenshot of the exact error you getting ?

           

          Please send us the .muse file at muse-support@adobe.com along with a link to this thread. If the file is larger than 20Mb you can use a service like Adobe SendNow, Dropbox, WeTransfer, etc. (If you use a service, please be certain to include your return e-mail address in the body of the message, since some file sharing services do not include it in the sharing invite they send.) Thanks.