2 Replies Latest reply: Dec 2, 2014 7:59 AM by Jacob Bugge RSS

    Ai CS6 - Issue when outlining a curved stroke

    swam22

      Hi,

       

      I am using Illustrator CS6 and attempting to outline a stroke which has round caps on each end.

       

      It seems to every so often (and in this case when I have the curve perfect for me) that when I outline the path one of the caps dissapears.

       

      stroke_issue.JPG

      Does anyone have a clue as to why this is happening?

       

      thanks

        • 1. Re: Ai CS6 - Issue when outlining a curved stroke
          dougofakkad Community Member

          can't replicate in CS5 and haven't come across it myself in CS6... how often?

          • 2. Re: Ai CS6 - Issue when outlining a curved stroke
            Jacob Bugge CommunityMVP

            swam,

             

            No clue, but you may try the list.

             

            The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.

             

            If possible/applicable, you should save curent artwork first, of course.

             

            1) Close down Illy and open again;

            2) Restart the computer (you may do that up to 3 times);

             

            3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);

            4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);

             

            5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);

             

            Even more seriously, you may:

             

            6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.

             

            http://www.adobe.com/support/contact/cscleanertool.html