Indesign CS5 won't install
joel9507 Dec 2, 2014 10:59 AMBackground:
I had been using InDesign CS5 for a couple years on my Win7 Ultimate x64 machine. A year and a half ago, I reloaded the OS and didn't reinstall InDesign as I didn't need it then. It's used for a once-yearly project near year-end. My InDesign CS5 is the Pagemaker upgrade, - the install is from the download file gotten via the download manager when licensed from Adobe in 2010. I think it had updated to CS5.5 during that period but I don't have any files to install CS5.5,
Problem:
Tried to re-install it now, and the installer fails. It accepts the serial number but does not complete: ***I've attached the complete list of error messages at the end of this post. I've tried the install multiple times - initially with all the InDesign bells and whistles, then reboot and retried, and then again after rebooting a second time with none of the InDesign extensions chosen (thinking maybe one of those might be the cause) but no changes in symptoms.
Discussion:
I am thinking it is either something fundamental with InDesign CS5 conflicting with some Win7 update since the time when InDesign CS5 worked, or an interaction with the other Adobe products.
Other Adobe products on the machine:
Added after the time InDesign had worked
Lightroom 3.6, Lightroom 5.7, and Adobe DNG converter.
Had been on, back when it all worked fine:
Photoshop CS5, Dreamweaver CS3, Acrobat 8 Standard and Adobe Reader XI. Helper apps are: Bridge CS3 and CS5, Extension Manager CS3 and CS5, Extendscript Toolkit 2 and CS5 and Device Central CS3 and CS5.
Any help and suggestions would be most appreciated. Thanks in advance for your help.
**** Complete list of installer error messages follows, (with duplicates of "WARNING: Payload cannot be installed due to dependent operation failure" removed. Where you see one, there had been between 3 and 20 in a row):
==================================================================
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 48 error(s), 64 warning(s)
WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
WARNING: OS requirements not met for {E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6}
WARNING: OS requirements not met for {F6FA54C9-3E8F-4416-905C-DA5398DF9640}
WARNING: OS requirements not met for {F9766AC1-1461-1033-B862-DF8FE1C033BE}
WARNING: Warning: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {E995AC53-954A-48D2-A861-613B8D42A9BE} Adobe ExtendScript Toolkit CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6} Adobe Extension Manager CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS Infrastructure CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {E995AC53-954A-48D2-A861-613B8D42A9BE} Adobe ExtendScript Toolkit CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS Infrastructure CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: MsiConfigureProductEx failed with error: 1612
ERROR: The following payload errors were found during install:
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_US: Install failed
ERROR: - Microsoft_VC80_ATL_x86: Install failed
ERROR: - Adobe Toolhints CS5: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - AdobeHelp: Install failed
ERROR: - Adobe Buzzword CS5: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - Adobe SING CS5: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Adobe InDesign CS5 Icon Handler x64: Install failed
ERROR: - Adobe BrowserLab CS Live: Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - CSXS Story Extension: Install failed
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe InDesign CS5 Application Language Files_AdobeInDesign7AppLang-en_US: Install failed
ERROR: - Adobe InDesign CS5 Common Base Files: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - DynamiclinkSupport: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - HIL Help Search: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Adobe InDesign CS5 Application Base Files2: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - Adobe InDesign CS5 Icon Handler: Install failed
ERROR: - AdobeJRE: Install failed
ERROR: - Adobe InDesign CS5 Application Base Files: Failed due to Language Pack installation failure
ERROR: - Adobe InDesign CS5 Application Feature Set Files: Install failed
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