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1. Re: Can not e-mail with Outlook
Ajlan huda Dec 2, 2014 12:05 PM (in response to jluboff)Hi jluboff,
In order to help you better, provide me the below information:
1. Name and version of Operating system?
2. Ms office version?
3. What version of Acrobat or Reader you are using?
Regards,
Ajlan Huda.
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2. Re: Can not e-mail with Outlook
jluboff Dec 2, 2014 12:37 PM (in response to Ajlan huda)Hi Ajlan,
Thanks for the reply. To answer your questions:
1. Windows 7 x64
2. Microsoft Office 2010, 64 bit
3. Acrobat 9 and 10 (first had 9, uninstalled and installed 10 after)
Thank you.
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3. Re: Can not e-mail with Outlook
Ajlan huda Dec 2, 2014 1:36 PM (in response to jluboff)1. Deactivate Acrobat.
2. Download Acrobat cleaner tool for Acrobat 9 and 10 they are different for 9 and for 10.
3. Run the cleaner tool for Acrobat 10 first and then run for 9.
4. Restart your machine. Make sure no office application is running, close Outlook if is already running.
5 Reinstall Acrobat.
If the problem persist take screen shots of the problem and reply with screen shots.
~Ajlan Huda.


