3 Replies Latest reply: Dec 2, 2014 12:26 PM by wolffman39 RSS

    Tried to open elements 11 got the following error message error: 213:5

    wolffman39 Community Member

      A problem has occurred with the licensing of this product. Restart the computer and re-launch the program. If this problem still occurs after re-starting contact Customer Support and mention error: 213:5. Boy that's a joke. I tried searching for an answer and found nothing. This is so aggravating. You go to get some work done and an hour later your still trying to find help. Please let me know where I should go to get this fixed.

      Nanch