0 Replies Latest reply on Dec 3, 2014 5:48 AM by savillekst

    Why am i getting error code 213:11 when launching Photoshop CS5?

    savillekst

      Hi, I am installing Photoshop CS5 on a computer in  school where I work. If I logon as a system administrator, I can launch Photoshop. However, if I logon as a student (we don't allow students access to the C: drive) I get the above error code & a message that reads 'A problem occurred with the licencing of this product.....'.

       

      I have followed the suggestions on Adobe's website, but without success. Has anyone encountered & resolved this issue?