4 Replies Latest reply on Dec 3, 2014 11:35 AM by deepakg1988

    cannot initialize Photoshop because preferences file was deleted

    GLOnstad Level 1

      Hi. I recently had problems with startup disk being full and had to empty Cache.

       

      Now, when I go to open up Photoshop CS5 for the first time after rebooting, I get this error message:

       

      Cannot initialize Photoshop because preferences file not found, it was deleted.

       

      Can anyone tell me how to correct this problem?

       

      Thank you,

      Gail