1 Reply Latest reply on Dec 3, 2014 10:57 AM by John T Smith

    i am currently using CS6 Creative Cloud, why can't I upgrade to CS2014 using the same membership?


      I pay a monthly fee of $29.99 for Creative Cloud membership.  The version I have been using is CS6.  When I try to upgrade to the newest version, it tells me I have a 30 day free trial.  When I try to activate, it asks for a redemption code, which I don't have.  All I want to do is keep my membership but access the latest versions of the software.


      Thank you