1 Reply Latest reply on Dec 4, 2014 7:08 AM by Atul_Saini

    Cannot install after fixing computer

    Where did my programs go?

      I recently had to take my computer in to be fixed after I acquired viruses. The tech people gave me virus protection and my computer is working fine. But when I went to open Illustrator, it told me to uninstall then install again, Error:16. I tried to uninstall but when I went to install again, nothing happens. I have downloaded plenty of times from CC before and it worked fine. What do I do?